Privacy Policy
Effective date: August 17, 2026
Solid Rock Funding (“Solid Rock Funding,” “we,” “us,” or “our”) is a private lending facilitator and a wholly owned subsidiary of The Loxkey Group. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit solidrockfunding.com, request a quote, submit information about a potential real estate transaction, or otherwise communicate with us.
1. Information We Collect
Information you provide
When you submit a funding inquiry or contact us, we may collect:
- Your name, email address, and telephone number.
- Property location and property type.
- Purchase price, estimated rehabilitation costs, and estimated after-repair value.
- Your proposed exit strategy.
- Information about the transaction, timeline, property condition, and your investing experience.
- Your communication preferences, including whether you agree to receive follow-up messages.
- Documents or other information you subsequently provide during underwriting or transaction review.
Please do not include Social Security numbers, bank-account credentials, government identification numbers, or similarly sensitive information in the website’s free-text fields. If we require sensitive documentation, we will provide an appropriate method for submitting it.
Information collected automatically
When you use the website, we and our hosting or technology providers may automatically receive limited technical information, such as:
- IP address.
- Browser, device, and operating-system information.
- Referring page and pages visited.
- Dates, times, and approximate location derived from an IP address.
- Website performance, error, and security information.
- Cookies and similar technologies used to operate the website and remember preferences.
2. How We Use Information
We may use information to:
- Review funding inquiries and determine whether a transaction may qualify.
- Contact you about your request and provide proposed next steps.
- Facilitate underwriting, due diligence, funding, closing, servicing, or related transaction activities.
- Match or refer a proposed transaction to an appropriate lender, capital provider, broker, settlement provider, or other transaction participant.
- Verify information, prevent fraud, manage risk, and protect our website and business.
- Operate, maintain, troubleshoot, and improve the website.
- Maintain business and transaction records.
- Comply with legal, regulatory, licensing, reporting, and enforcement obligations.
- Send marketing or informational communications where permitted by law and consistent with your preferences.
Submitting an inquiry does not guarantee approval or create a commitment to lend.
3. How We Disclose Information
We may disclose information to:
- Affiliates, including The Loxkey Group and companies under common ownership or control.
- Lenders and transaction participants, such as capital providers, brokers, appraisers, title companies, closing agents, attorneys, insurers, inspectors, contractors, and servicing providers, when appropriate to evaluate or complete a transaction.
- Service providers that support website hosting, form processing, email, communications, document management, analytics, security, compliance, and other business operations.
- Professional advisers, including attorneys, accountants, auditors, and compliance consultants.
- Government bodies and other parties when disclosure is required by law, legal process, regulation, licensing authority, or a valid governmental request.
- Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets.
- Other parties at your direction or with your consent.
We do not sell personal information for money.
4. Cookies and Website Technologies
We may use cookies and similar technologies that are necessary for website functionality, security, performance, and form processing. Service providers may also place or access these technologies while performing services for us.
You can adjust cookie settings through your browser. Blocking certain cookies may affect the website’s operation.
5. Calls, Email, and Text Messages
If you provide your contact information, we may contact you about your inquiry by telephone, email, or text message.
When you affirmatively agree to receive text messages, you consent to receive informational and follow-up messages from Solid Rock Funding at the number provided. Message frequency may vary, and message and data rates may apply. Consent to marketing messages is not a condition of receiving a quote or obtaining financing.
You may opt out of text messages by replying STOP. You may request help by replying HELP or contacting us using the information below. You may unsubscribe from marketing emails using the link in the message or by contacting us. We may still send communications needed to respond to an active inquiry or administer an existing transaction.
6. Credit and Underwriting Information
Depending on the program, location, and stage of review, we may request additional financial, credit, identity, property, ownership, or business information. Where legally required, we will obtain appropriate authorization before procuring a consumer report.
Information collected later through an application, underwriting portal, lender, or other transaction process may also be governed by additional notices supplied at that time.
7. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information. Nevertheless, no website, transmission method, or storage system can be guaranteed completely secure.
If you believe information you provided to us may have been compromised, contact us promptly.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Evaluate and respond to inquiries.
- Facilitate or administer transactions.
- Maintain appropriate business and compliance records.
- Resolve disputes and enforce agreements.
- Meet legal, regulatory, tax, accounting, and reporting requirements.
- Prevent fraud and protect our legal rights.
Retention periods may vary depending on the nature of the information and transaction.
9. Your Choices and Privacy Rights
You may contact us to request that we:
- Provide access to certain personal information we maintain about you.
- Correct inaccurate information.
- Delete information, subject to applicable exceptions.
- Stop sending marketing communications.
- Reconsider or record your communication preferences.
Depending on where you live and whether the applicable law covers our business or your information, you may have additional rights. These can include rights to know, access, correct, delete, or obtain a copy of personal information and to opt out of certain sales, targeted advertising, or profiling.
We may need to verify your identity before processing a request. You may also be permitted to use an authorized agent. We will not unlawfully discriminate against you for exercising an applicable privacy right.
Submit requests using the contact information below.
10. Financial Privacy Notices
This website policy describes our general online information practices. It is not necessarily a substitute for any financial privacy notice required by the Gramm-Leach-Bliley Act or Regulation P.
11. Children’s Privacy
The website is intended for adults and business users. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the website, contact us so that we can investigate and, where appropriate, delete it.
12. External Websites
The website may link to services or websites that we do not operate. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, information practices, or legal obligations. We will post the revised version on this page and update its effective date. Material changes may also be communicated through other appropriate means.
14. Contact Us
For questions, privacy requests, or communication preferences, contact:
Solid Rock Funding
A wholly owned subsidiary of The Loxkey Group
Email: [email protected]
Telephone: 1-888-310-ROCK